SKINNYTRANS EXPRESS CARGO SERVICE GENERAL TERMS AND CONDITIONS
1.1. General conditions
1.1.1. Skinnytrans Express Cargo Service (Registration number: 589942) (henceforth Service Provider), accepts door to door delivery orders between Ireland and Northern Ireland and Hungary. For individual requests we pick up items for delivery within a 150 km range in the following countries in the EU: France, Netherlands, Belgium, Luxemburg, Germany, Switzerland, Austria, Italy, Spain, Czech Republic, Slovakia, Romania, Croatia, Slovenia. The exact route is dependent of the pick up and drop off locations.
1.1.2. The service is active when a proper contract is made with the client who made an order (henceforth Client) in each and every case. The contract is official, when the Client fills and submits the Order Form via our website (or Facebook page).
1.1.3. The rights and duties not mentioned in the order form and agreement are defined in this General Terms and Conditions.
1.1.4. All debts to the Service Provider collected by Inkasszó Group (http://inkasszocsoport.hu/), and all legal and other proceedings communicated to the Client by them.
1.2.1. The Service Provider only relocate with previous arrangements. Any Contract without pre arrangement is considered void.
1.2.2. The price offer is one time and covers the actual relocation only. Price includes booking of the vehicle, load onto the vehicle and extra protective packing if necessary. The price offer is given in a sum, which is paid by the Client in whichever way is agreed between the Service Provider and the Client.
1.2.3. The Client turns the arrangement into contract by filling and submitting the Order form specifically made for relocation on the website.
1.2.4. In the case of relocation both the Client and the Recipient – unless it is not clearly recorded on the contract otherwise – are the same person, so the Service Provider seek to contact (sender and recipient) the same person.
1.2.5. Relocation is considered a specialised parcel delivery service internationally, therefore all paragraphs related to parcel delivery true to relocation as well in this Terms and Conditions.
2.1. General conditions
2.1.1. For the content of the parcel always the Client takes legal responsibility.
2.1.2. Flammable and combustible materials, duty goods (like alcohol, tobacco) , chemicals considered drugs, dangerous, infectious and repulsive materials are not delivered by the Service Provider. The representative of the Service Provider is not responsible of the possible illegal contents of the parcel, for any probable repercussions all responsibility is laid on the sender of that said parcel. The representative of the Service Provider has the legal right to open the parcel if he/she suspects such case and remove the content out of the van.
2.1.3. The content should be packed according to its size and volume, for the interest of the safe delivery.
2.1.4. Name of recipient, their address and the number of the parcel (ie 1/5, means the first out of five) should be visibly placed on the parcel.
2.1.5. If the parcel needs extra care, the Client should signify this on the packaging.
2.1.6. The Service Provider reserves the right to refuse to take the parcel, if they have a valid reason to do so. Reasons included but not limited to: incorrect way of packaging, parcel is dangerous to the vehicle and/or the other parcels, parcel’s content is not accepted (See P2.1.2.).
2.1.7. The packaging has to ensure, that the content cannot be accessed without leaving telltale marks.
2.1.8. The Service Provider has the right to check the content in the presence of the Client to ensure the safety of the vehicle and cargo.
2.1.9. In case the Client places without the knowledge of the Service Provider content in the parcel which is not included in the contract, or it is not allowed, and the Service Provider suffers any financial or material consequences, the Service Provider has the right to pass to the Client all costs related, and demand €50 per hour compensation from the Client.
2.2. Pick up
2.2.1. The contract is issued by the filling of the Order Form on the website. Within 24 hours the Client receives an Acknowledgement in email, and finally has to sign the Delivery Note at the time of the pick up.
2.2.2. Submitting the order a legal contract is issued between the Client and the Service Provider. The Client automatically acknowledges this general terms and conditions.
2.2.3. The cargo is picked up at the address given by the Client in a pre-arranged date and time.
2.2.4. The Service Provider has the right to make the exact date and time of the pick up. This has to be within the time range given in the Acknowledgement email.
2.2.5. The Service Provider takes the cargo from the Client after the Delivery Note checked and signed.
2.2.6. The Client is liable to provide all information asked, also is liable to share any extra circumstancial information with the Service Provider.
2.2.7. Any loss caused by the incorrect information given on the Delivery Note is covered by the Client.
2.2.8. At pick up the Service Provider is liable to let the Client know if the cargo is packed incorrectly or it is damaged. If the Client is not ensure the correct packaging, the Service Provider has to take note on the Delivery Note, which covers any later complaint.
2.2.9. The minimum age limit is 18 years, any person, who can take legal responsibility with their signature.
2.2.10. The Service Provider is responsible for the safety of the cargo, up until hand over at delivery.
2.2.11. The Service Provider reserves the right for any change of its schedule.
2.3.1. Any contract can be cancelled without extra cost on the Internet or via phone call, up until the representative of the Service Provider arranged the time for the pick up and left for the site.
2.3.2. In the case of already picked up, but cancelled by the Client before delivery, or contracted, but cancelled too late or return to sender cargo the Service Provider reserve the right to demand reimbursement to any incurring cost.
2.4.1. Exact delivery time is defined by the Service Provider within the predetermined time range, between 0-24 hours.
2.4.2. The Recipient is the person who is indicated on the cargo labels or on the attached Delivery Note, as addressee. When the Recipient is not a person, there must be an actual person assigned to receive the cargo on the indicated address. In this occasion this person becomes the Recipient.
2.4.3. The Service Provider reserves the right to check the identity of the Recipient at delivery.
2.4.4. After the Service Provider fulfilled all the general and special conditions described in the Delivery Note (payment, checking for damage, signatures), can only give the cargo to the Recipient.
2.4.5. In case of the damage of the packaging, the Service Provider gives an opportunity to check the content and in the presence of the Recipient takes note of its results for later possible claims.
2.4.6. The Service Provider in case of losing the cargo, partially or fully missing content in ratio of the loss has a responsibility to reimburse the Client up to the value was recorded in the Delivery Note.
2.4.7. Three copies of the Delivery Note is signed as a proof of the service.
2.4.8. The Service Provider is not responsible if the damage in the cargo suffered outside of its activity or unavoidable event occurs. Such outside reason can be included but not limited to:
- – natural disaster
- – social obstruction (eg.: war, military/police/customs check or blockade, embargo, riots, protests, strike, rebellion, etc.),
- – information, images, data destroyed because of an electric or magnetic effect (eg.: lightning strike, magnetic field etc.)
- – road traffic accident
2.4.9. In case of traffic accident, according general cargo insurance of the Service Provider covered by a third party (Insurance Company), which will reimburse any loss suffered with the cargo.
3. Damaged, missing, unsuccessful delivery
3.1. If the delivery is unsuccessful, if the Recipient does not reside at the given address and cannot be reached by phone, the Service Provider has the right to leave the site. In this occasion the representative of the Service Provider leave a written note, that how and where the cargo can be taken over at a later time. Every extra attempt of delivery will have at least a charge of 50% of the original delivery price.
3.2. In case of unsuccessful delivery, for example the Recipient refuses to receive the cargo, the Service Provider return it to the Sender. On this condition the Client has to pay twice the delivery price (there and back) agreed in the contract.
3.3. If the return unsuccessful too, full rights of ownership transfers to the Service Provider over the cargo, so they can sell them at will. At this point the Service Provider has no obligations neithr to the Client, nor to the Recipient. Any income of the sales supposed to cover all costs involved the losses of the unsuccessful delivery, while any extra income can be returned to the Client.
3.4. If the Service Provider suffer any delay because of the Client’s fault and the Client causes harm of any nature to the Service Provider (e.g. hide any forbidden item in their parcel, the improper packaging of the parcel caused harm), the Client is obliged to pay €50 per hour compensation. Above the delay compensation the Client is obliged to cover any excess cost paid during the incident (excise duty, legal fees, collection costs)!
4. Payment methods, form and currency
4.1. The price of the delivery is always based on the price table displayed on the Service Provider’s website. Any item not displayed on this table is subject of individual agreement.
4.2. All prices are valid between Ireland/Northern-Ireland and Hungary, any other country is subject of individual tariffs.
4.3. If the cargo has significant difference in weight/volume ratio from the usual, the Service Provider reserves the right to switch to pricing based on volume.
4.4. The Service Provider check at the pick up that the cargo is in fact matching with the information given on the Delivery Note. If there is a significant difference, they reserve the right of give a new pricing based on the difference.
4.5. When placing an order the Client has to let know in advance that he/she wants to pay at pick up, delivery or any other way, has to give the currency of the payment at the price given upon order. After the order takes place, any changes in the price have to have a legitimate reason.
4.6. The payment can be paid right after submitting an order via bank transfer or at pick up and delivery with cash. If the payment is in Hungarian Forint (HUF, Ft) or British Pound (GBP, £) the exact amount is calculated with the values of conversion to Euro (€) at the time of the order.
5. Data protection
In compliance with European Parliament and the Council’s Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data that entered into force on 24 May 2016 and is applicable from 25 May 2018 (“GDPR”). Any data given to the Service Provider, used and stored solely to provide the service offered. No data is passed to any third party without the expressed consent of the Client. The details of the Service Provider’s handling of data is set below.
5.2. Types of data
5.2.2. We may process your account data (“account data”). The account data may include:
- (a) your name;
- (b) your address;
- (c) your phone number;
- (d) your email address;
- (e) your passport/id number;
- (f) your bank details;
- (g) your pet’s details.
The source of the account data is you. The account data may be processed for the purposes of operating our business, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent and our legitimate interests, namely the proper administration of our website and business.
5.2.3. We may process your information that we may post for publication on our website or social media (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and social media. The legal basis for this processing is consent and our legitimate interest of promoting our business activity and the range of our customer clientele.
5.2.4. We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
5.2.5. We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent and our legitimate interests, namely the proper management of our customer relationships.
5.2.6. We may process information relating to transactions, including purchases of services, legal fees, etc. that you enter into with us and/or through our website or other means (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of providing the purchased services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
5.2.7. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
5.2.8. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
5.2.9. In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, in order to protect your vital interests or the vital interests of another natural person.
5.3. Data share and location
5.3.1. Please do not supply any other person’s personal data to us, unless we prompt you to do so. We may disclose your personal data to any member of our employees insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. Financial transactions relating to our website and services are handled by our payment services providers, Allied Irish Banks (AIB). We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://aib.ie/dataprotection.
5.3.2. Your personal data will never be transferred to countries outside the European Economic Area (EEA), unless your data’s source is outside of the EEA.
5.3.3. You acknowledge that personal data that you submit for publication through our website or social media may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5.4. Data retention
5.4.1. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.We will retain your personal data as follows:
(a) All of your personal data will be retained for a minimum period of 1 year following the receipt, and for a maximum period of 5 years following the receipt for administrative and taxation purposes. In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained.
In such cases, we will determine the period of retention based on the following criteria:
(a) the period of retention of your personal data will be determined based on correspondence with you.
(b) the period of retention of your personal data will be determined based on correspondence with government institutions
(c) the period of retention of your personal data will be determined based on the request of law enforcement entities
(d) we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person
5.4.2. Rights of the data supplier
22.214.171.124. Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
126.96.36.199. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
188.8.131.52. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
184.108.40.206. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection.
220.127.116.11. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
18.104.22.168. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
22.214.171.124. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
126.96.36.199. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract (placed order) to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means,
you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
188.8.131.52. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
184.108.40.206. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
220.127.116.11. You may exercise any of your rights in relation to your personal data by written notice to us OR by methods specified in Section 7.2. The Service Provider obeys the Irish data protection laws (Data Protection Act 1988/2003.) and the EU regulations (EU Data Protection Directive 95/46/EC).
6. Website and Brand
6.1. The paragraphs below cover the use of the website of the Service Provider (https://skinnytrans.ie). Unless otherwise stated, the Service Provider and/or its licensors own the intellectual property rights for all material on the Service Provider. All intellectual and copyright property is protected by Copyright and Related Rights Act, 2000. Republic of Ireland, and European Union (Copyright and Related Rights) Regulations 2012 SI59.
6.1.1. The website of the Service Provider can only be used by a person over 18 years of age; with the use of our website the user agrees that he/she agrees with our terms and conditions, and can prove that he/she is over 18 years old.
6.2. You may view and/or print pages from the website of the Service Provider for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from https://skinnytrans.ie;
Sell, rent or sub-license material from https://skinnytrans.ie;
Reproduce or represent any element of identity as your own;
Reproduce, duplicate or copy material from https://skinnytrans.ie;
Redistribute content from website (unless content is specifically made for redistribution).
6.3. User Reviews
6.3.1. This Agreement shall begin on the date hereof (or the opening of the website in the browser) . Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Reviews’) in areas of the website. The Service Provider does not screen, edit, but it does review and moderate (see point 6.3.2.) the Review prior to their appearance on the website and Reviews do not reflect the views or opinions of the Service Provider, its agents or affiliates. Reviews reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws the Service Provider shall not be responsible or liable for the Reviews or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Reviews on this website.
6.3.2. The Service Provider reserves the right to monitor all Reviews and to remove any Reviews which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
6.3.3. You warrant and represent that:
- You are entitled to post Reviews on our website and have all necessary licenses and consents to do so;
- The Reviews do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
- The Reviews do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
- The Reviews will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
- You hereby grant to the Service Provider a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Reviews in any and all forms, formats or media.
6.4. Hyperlinks and Content
6.4.1. The following organizations may link to our Web site without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Websites of other listed businesses;
- and Systemwide Accredited Businesses except soliciting non-profit organizations,
- charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.
6.4.2.These organizations may link to our home page, to publications or to other Web site information so long as the link:
(a) is not in any way misleading;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
(c) fits within the context of the linking
6.4.3. We may consider and approve in our sole discretion other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources such as Central Bank of Ireland, Food Safety Authority of Ireland, CSO, CRO and Consumers’ Association of Ireland;
- dot.ie community sites;
- associations or other groups representing charities, including charity giving sites,
- online directory distributors;
- internet portals;
- accounting, law and consulting firms whose primary clients are businesses;
- and educational institutions and trade associations.
18.104.22.168. We will approve link requests from these organizations if we determine that:
(a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link);
(b) the organization does not have an unsatisfactory record with us;
(c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and
(d) where the link is in the context of general resource information or is otherwise consistent with editorial content
(e) in a newsletter or similar product furthering the mission of the organization.
22.214.171.124. These organizations may link to our home page, to publications or to other Web site information so long as the link:
(a) is not in any way misleading;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and
(c) fits within the context of the linking party’s site.
126.96.36.199. If you are among the organizations listed in Section 6.4. above and are interested in linking to our website, you must notify us by sending an email to email@example.com . Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URL(s) on our site to which you would like to link. Allow 3-5 workdays for a response.
6.4.4. Approved organizations may hyperlink to our Web site as follows:
- By use of our corporate name; or
- By use of the uniform resource locator (Web address) being linked to; or
- By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.
- No use of the Service Provider’s logo or other artwork will be allowed for linking absent a trademark license agreement.
6.4.5. Iframes: Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
6.4.6. We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
6.4.7. If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
6.4.8. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
6.5. We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
6.6.1. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury resulting from negligence;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
6.6.2. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
7.1. Registered name is Skinnytrans Express Cargo Delivery (registration number: 589942) in the Republic of Ireland, 2016. Official Web Address is https://skinnytrans.ie, company’s registered office is: Unit 44, Main Street, Newcastle, Co. Wicklow, A63 XY01.
7.2. You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website during opening times; or
(d) by email, using the email address published on our website.
7.3. Data protection officer
Our data protection officer’s contact details are:
Name: Robert Pusok
Phone number: +353 89 419 0855
Email address: firstname.lastname@example.org